Your search. Your choices.
Marketplace accounts
Homeowner and agent accounts store contact details, securely hashed passwords, submitted listings and inquiry history. Published listings show the property address and submitted photos. Personal email addresses and private phone numbers remain in the account and inquiry workspace. Contact requests are shared only with the selected owner, representative or agent. Account emails and service messages are separate from optional newsletters and text alerts. Stripe handles card details on its own checkout and customer portal; we store billing identifiers and subscription status.
What we collect
You can search by city and budget without giving us your name. When you request an introduction, we save your name, email, phone number, city, budget, assigned agent, and consent. If you request alerts, we save your search, chosen contact channels, verification status, consent, and notification history.
How your details are used
homes.SC uses this information to help with your requested home search. Introduction requests can be shared with the agent assigned to that request. Alert consent is separate. Search queries may be sent to our configured property and web-search providers; your name and contact details are not included in those queries.
Email and text alerts
Alerts are optional, require confirmation, and are sent up to once a day when matching results change. Email is processed by Resend when enabled; texts are processed by Twilio when enabled. These providers receive the destination and message needed for delivery. Message and data rates may apply. Text consent is not a condition of purchase. Reply STOP to stop texts and HELP for help. Use the unsubscribe link in an email to stop alerts for that saved search.
Storage and access
Search requests and subscriptions are stored on the site’s hosting server, accessible through the private administrator workspace. Unconfirmed alert requests are removed after 30 days when the scheduled job runs. Confirmed requests are retained while needed to provide the service or respond to your request. Ask us to stop contact or delete your request using the support details below.
Charles and OpenAI
After you agree to AI chat, your messages, selected city and price range, a short recent conversation, and relevant public directory information are sent to OpenAI to generate a response. The contact form is separate: its email and phone fields are not included in model requests. Automatic filtering removes common email and phone patterns from chat, but it cannot detect every sensitive detail. Please do not put sensitive information in chat. We request that responses are not stored as API conversation state; this does not override OpenAI’s provider retention policies. Our server uses up to three recent exchanges as session context and stops reusing them after 30 minutes of inactivity. Hosting session cleanup controls when expired session files are removed.
Mailing-list emails
If you explicitly opt in, we save your name, email, phone, signup source and consent. Mailing-list membership requires email confirmation. When enabled, the guide digest is sent up to once every seven days. Unsubscribe using its email link. This is separate from saved-search alerts and does not authorize automated text messages. Resend processes confirmation and digest emails when configured. Unconfirmed mailing-list entries expire and are removed after 30 days by the scheduled task.
Cookies
We use an essential session cookie for forms, verification, and administrator sign-in. This release does not include advertising trackers.
Contact
For help with a submitted search, use the contact channel provided when homes.SC or your assigned agent follows up. Text subscribers can reply HELP through the configured messaging service.
Updated November 6, 2026.